Thursday, December 2, 2021

Finding my manuscript: 10.29.2013



COMING SOON!


 

 

                                                           by lisa marie quillinan





In late 2010, I thought Facebook was watching my every move, so I started taking screen caps of my notifications and then I would capture when those notifications disappeared or were no longer visible. I found it very strange. The patterns I noticed seemed to be repeating, and they became more and more recognizable, evident and obvious. It drove me nuts, literally; somewhat obsessive. So I ended up voluntarily seeking help at a behavioral treatment facility with the expectation of receiving professional healthcare.
That did not happen.
Instead, the course of my life took a, what seems like a 179-degree turn, upside-down with the lights off. I was completely lost, dumbfounded, and I felt duped into a horribly planned mission that everyone else but me knew about.
So I wrote about it. I filmed stuff, made a video, cried, questioned everything....but the more I wrote, the more I researched, and the more I learned, the more I wanted to get down to the bottom of it. I really, truly believed that my Facebook was possessed. That's what it seemed like; it was abundantly clear to me. In my hospital records, it states that:
"๐™‹๐™–๐™ฉ๐™ž๐™š๐™ฃ๐™ฉ ๐™š๐™ญ๐™ฅ๐™ง๐™š๐™จ๐™จ๐™š๐™จ ๐™ฅ๐™–๐™ง๐™–๐™ฃ๐™ค๐™ž๐™– ๐™ค๐™ซ๐™š๐™ง ๐™๐™–๐™˜๐™š๐™—๐™ค๐™ค๐™  ๐™ง๐™š๐™–๐™™๐™ž๐™ฃ๐™œ ๐™๐™š๐™ง ๐™š๐™ข๐™–๐™ž๐™ก๐™จ ๐™–๐™ฃ๐™™ ๐™๐™ฌ๐™ž๐™ฉ๐™ฉ๐™š๐™ง."
"๐‹๐ข๐ญ๐ญ๐ฅ๐ž ๐ƒ๐ข๐ ๐ˆ ๐Š๐ง๐จ๐ฐ: ๐€ ๐…๐ซ๐š๐œ๐ญ๐ฎ๐ซ๐ž๐ ๐๐š๐ซ๐ซ๐š๐ญ๐ข๐ฏ๐ž" was originally going to provide an in-depth look into the pharmaceutical industry pre- and post-1942, as well as an investigation into The Joint Commission with the backdrop of what I experienced. I was given extreme doses of psychotropics and put in restraints twice a day for an unknown amount of time that I could not measure by my breaths or by the flickering of the florescent light shining above my head as I lay there with bit-o-honey-colored cuffs around my joints.
Because I was unsuccessful at securing a meeting with Senator Chuck Grassley--since he was investigating the hospital conglomerate that owned hundreds of nursing homes, behavioral treatment facilities, veterans facilities and youth homes that participated in unethical, neglectful behavior that I, as well as many others, had endured-- this project was put on hold and is now being recalibrated.
To observe the digital landscape and the scope of the social media ecosystem, entering this digital era at its infancy in 1995 when I was in high school where I was invited to the state Capitol to present data via HTML, has given me quite a perspective; I'm really glad I learned coding when I was 15. Working behind the scenes of the internet, literally measuring data-driven analytics; mining data...
Liberated, is what I am today and that's my silver lining.
To say I was embarrassed by this whole thing would be appropriate. Disappointed, is what I've felt and what I've been for the last few years because little did I know that I would be affected by social media's algorithms, psychometrics and data-mining.
Little did I know, however, that it would take 12 years for this story to finally come the f*•k out.


Internet Tracking by Facebook



Tuesday, April 29, 2014

ONE PATIENT COMPLAINT

The following is a complaint filed by a female patient just (2) months before I arrived:

BHC Alhambra Hospital Complaint Posted by VAD on 07/03/2010
ROSEMEAD, CALIFORNIA -- On 5/22/2010 I was admitted to BHC Alhambra.  
The following took place on 5/24/2010...I woke up and my vitals were taken. An announcement was made that there was a Process Group led by a male LVN. Approximately 2 dozen patients sat and listened to the rules of the hospital and what Level 1 and Level 2 were. Many of the patients were put on very high doses of Seroquel so they could hardly stay awake during the day. I was in Level 1 and it was very bad. A patient broke my glasses after I was there a few hours. The place was really dirty. The shower had mold growing in it and the dirt between my bed and the wall was inches thick. There were stains of fluids dripped down the walls next to the bed. I shared the room with 2 other patients and it had a bathroom with a door that did not work. It always stayed open. It was windy and cool that weekend and the window near my bed was broken so at night cold air blew in on me. I got really sick.

The LVN spoke about getting on our knees and praying to God every morning to thank him for what we had. He spoke about being from Texas and working as a prison guard. Towards the end of the session he said and I quote “After this group I want you to go to your doctor and tell him you want to go home. Tell him you are ready to go back to your life and be with your family and friends. Now here is a little secret that I am going to share with you and don’t tell anybody I told you this. If you don't have insurance or if you are homeless without insurance they will let you go right after your 72 hour hold is finished. But if you have insurance, Medicare, Medical, etc. they are going to put you on a 14 day involuntary hold. If that is the case I want you to call Patients Rights. That is your right. They will listen to you. They will help you. They will make a hearing for you. But be sure to tell the doctor you want to go home. If you are on a voluntary hold go up to the nurse’s station and say you want to go home. They have to let you see the doctor and he will discharge you if you want to go home”. He also had a negative opinion of my doctor and favored another doctor who I never saw at the facility but his name is on some of my records.

After hearing this I went to see my doctor when he arrived. I waited in line behind 10 people. The line moved really quickly as each person moved in and out of his office after less than 5 minutes. But the doctor bills Medicare for 35 minute sessions! We could all hear what was being said inside the room since the door was left open. No privacy at all! After 15 minutes waiting I was the only one left to see the doctor. I said what the LVN told me to say.

Me: I want to go home; I am ready to go home

Dr.: Go home. You are not going any place and time soon; I am extending your hold 14 days.

Me: Involuntary?

Dr.: Yes, involuntary? Next week we will see how you are doing, but right now all you can think about is going home.

Me: It's been less than 48 hours and you have made that decision.

Dr.: Like I said you are not leaving after the 72 hour hold. I don’t believe you learned your lesson.

Me: But what is the reason you are putting me on this hold. Is it the insurance like the LVN said? The LVN also told me to come in here and say “I want to go home” and you are using that against me.

Dr.: I don’t want to hear any of this. That's all. This meeting is over. We are done here. Please leave.

Me: This is a joke

A few hours later I meet with my Social Worker.

Immediately she tells me what great insurance I have and they will cover me for the 14 day hold and more if necessary. After answering many of her questions for her forms I told her what the LVN told us in the Group Orientation.

Social Worker: Oh no, is he still telling people about that.

Me: So you have heard this before. It is true?

Social Worker: Well, can we end here and I will get back to you.

The Social Worker is now red in the face and speechless. All of a sudden my 14 day hold was no longer on the table and she spoke about talking to the doctor to have me discharged. I could not believe that what the LVN said was correct and it has now been verified by the Social Worker. I made a collect call to my spouse immediately. My spouse called a BHC Alhambra Director. My spouse called me back and told me that the Director was really upset about the situation.

Next I see the Social Worker talking to the LVN. After that fellow patients from the morning Process Group are questioned about what was said in the group meeting. More patients are questioned about the morning group and what the LVN told us.

The LVN is fired and sent home and staff members on both Level 1 and Level 2 begin pulling me aside to find out what has happened because they heard about him being fired over something I said. Patients are all talking about being questioned about what the LVN said and were concerned about being in trouble with the staff and were afraid of retaliation by the staff.

Later that day the Social Worker pulls me out of another group that I am in on Level 1. She tells me that she spoke with my doctor and I am to be released and not held an additional 14 days. She made an appointment with my regular doctor for Wednesday, May 26th. I am to be released the next day, Tuesday May 25th. I am now being transferred to a different wing (Level 2) for the rest of my time at BHC Alhambra. It is a cleaner, peaceful wing of the hospital and I am now able to listen to music and do activities. I could play games and now I am able to eat much better food at the cafeteria. After 2 days of hell everything changed for me because of one thing, being told about the insurance scam at BHC Alhambra and having it confirmed by the Social Worker. This was unbelievable!

The records BHC Alhambra provided to me are total lies and I have witnesses to prove it. They have not explained how I went from a 14 day hold to being released after less than 72 hours. Next I am summoned to a meeting out on a bench on the grounds of the facility with a well dressed woman who said she was the head of nursing. She wanted to know every detail of what was said to me that day and who said it. She even wanted me to describe what the person was wearing when they said it. I didn’t get it, but I answered all of her questions and it felt good to be outside in the sun on a bench. The nest day May 25, 2010 I was finally discharged and escorted out of the building by the director and the woman who said she was the head of nursing.

Unfortunately, I have not been the same since this all happened. I have never experienced anything like I witnessed at BHC Alhambra and the doctor. This is the absolute truth about what happened while I was at BHC Alhambra and the records need to reflect the truth. Something needs to be done to prevent this from happening to another patient. This facility should not have patients when they treat them this way. It is so horrible that a facility and a doctor institutionalize people like me for the sole reason of getting more money from Medicare or Medical?
Because this facility cannot work with patients and obey the law I believe they should not be able to violate the civil rights of any other individuals. They also should not be able to continue holding patients based on how much money they can get from Medicare or Medical. When patients like myself go from a 14 day involuntary hold to a 72 hour hold for the sole reason that the insurance scam at BHC Alhambra is exposed I do not see how they are helping anyone besides themselves.

Almost every document I have received from this facility is false. Meetings took place between me and administration staff over the insurance fraud and it is not in my records. The records need to reflect exactly what happened.
After being in the facility for approximately 14 hours I met with the doctor for two minutes and in that time according to the records he estimated my hold time to be "four to seven days". This doctor was extremely detrimental to my well being and I believe he is dangerous and should not be in his position at the facility.

This doctor did not spend two minutes with me on 5/23 and he billed my Medicare Advantage Plan for a 35 minute intake interview. He did not spend a total of 35 minutes in the unit I was in and there were 10 patients lined up in front of me to see him! Each of us spent less than a total of 3 minutes with the doctor. Some patients like me were not even given the chance to sit down! This is against the law. I have given a report to my insurance to prevent this claim from being paid. This doctor should not be compensated for time he did not spend with me. If he is billing all of the patients insurance companies the same and trumping up the time by over 30 minutes he is stealing a fortune.

Monday, March 3, 2014

Post-Hospital Night Terrors

(an excerpt from Little Did I Know: A Fractured Narrative by Lisa Marie Quillinan) 

It's been three years, seven months and sixteen days since what seemed to be a never-ending nightmare. I've been keeping track of time. Lately I've been waking up in the middle of the night interrupted by utter terror. I'm flat on my back, eyes are wide open, but zero ability to move my body. I struggle to escape the moment, but fail at any attempt to move. So many words want to be spoken and I am in complete paralysis. The psychiatric community call these night terrors.

Here I am in my comfortable queen bed in my cozy apartment in Los Angeles, California with my dog and the freedom to live my life; I cannot sleep. Night after night my body feels pinned down, for what seems like an eternity, and I spend the next day wondering why my chest is so sore. I wasn't expecting this: terrifying moments in the dead of night for no good reason. According to the DSM-V, this is what happens to individuals suffering from Post-Traumatic Stress Disorder (PTSD).*


I had no clue.

*Let's pause here for a moment to reflect and digest the full meaning of fair (fairness):


fair - adj.
1 the courts were generally fair: just, equitable, honest, upright, honorable, trustworthy; impartial, unbiased, unprejudiced, nonpartisan, neutral, even-handed; lawful, legal, legitimate; informal legit, on the level; on the up and up. ANTONYMS unjust, biased.
2 fair weather: fine, dry, bright, clear, sunny, cloudless; warm, balmy, clement, benign, pleasant. ANTONYMS inclement.
3 fair winds: favorable, advantageous, benign; on one's side, in one's favor. ANTONYMS unfavorable.
4 fair hair: blond/blonde, yellowish, golden, flaxen, light, light brown, ash blond. ANTONYMS dark.
5 Hermione's fair skin: pale, light, light-colored, white, creamy. ANTONYMS dark.
6 archaic the fair maiden's heart. See beautiful.
7 the restaurant was fair: reasonable, passable, tolerable, satisfactory, acceptable, respectable, decent, all right, good enough, pretty good, not bad, average, middling; informal OK, so-so, ‘comme ci, comme รงa’.


In 1989 I did a report on the Civil Rights Movement and the Southern Christian Leadership Conference (SCLC) led by Dr. Martin Luther King, Jr. The assignment was really to make sure you were apt at using the dewey decimal system so you could use the card catalog. I was in fourth grade and I remember I just got some new purple Gloria Vanderbilt glasses and it was Black History Month. I remember we would watch videos and read awful things about what was going on during segregation; restrictions at businesses, students on buses, separate sidewalks and separate drinking fountains for "colored people." 

What?! 

I remember how I felt about this. It was all so confusing. It was so difficult for me to comprehend why it all happened. I was in fourth grade. So this is what humanity was like back then? Who could I talk to about this? It was so unwarranted, unnecessary and it was hard for me to accept it all, but most importantly, I wanted to get down to the bottom of it. And the bottom of it was this:

(1) It was unfair 
(2) It was unjust 
(3) It was inhumane

This was one of my first memories of what being passionate felt like; feeling so strongly about something igniting the desire for change; undoubtedly, fairness. It was a seminal moment for me in hindsight. 


In 1968, eight anti-war protesters were put on trial and convicted of charges during the Democratic National Convention protests in Chicago. It was a spectacle. Inside of a chamber where justice is supposed to be served, a black man was denied his right to represent himself. In the courtroom, his legs and arms were chained to a chair; an order by the judge: BOUND and GAGGED. It was a circus and it was quite a disgrace to the justice system, but really to our liberty.

Who was in charge here?

These unfair accounts had an impact on me throughout my life. Three years ago, they were my refuge in those moments as I lay helpless on a hard, cold steel table in a sterile room with florescent lights shining in my face as if I was in an interrogation room. In some sense, I guess I was. Don't I get a coffee or something? No one was there though, and no one offered me coffee in an eight-ounce styrofoam cup (Law & Order sound effect). Instead, there I was with my wrists and ankles tightly secured in cuffs that resembled the color of Bit-O-Honey candies, and a grimy canvas strap was tightly fastened across my chest. I no longer had freedom, value or credibility.

I refused to swallow medication at a behavioral treatment facility in the state of California.* The prescribed dosages and quantity seemed too high in my somewhat cognitive opinion. However, the result was this: I was involuntarily placed in a room alone, strapped to a table, cuffed in restraints, unaware of time. I voluntarily refused medication and these were the consequences. If you do not take what is administered to you, you will be locked in a room. This is what I understood. Someone at this facility made a decision and thought it was sound for ten consecutive days, twice a day for _______(fill in the blank)_______ to keep me in there for a really long...

Time.

I was certain of the following:

(1) I didn't belong here
(2) I voluntarily put myself in the care of these people seeking help and/or treatment**
(3) At the very least, I could breathe

In....

Out.

I had the ability to inhale and I had the ability to exhale so I focused on just simply breathing.

Eventually I was given a psychiatric patient handbook in Spanish, a language I do not speak fluently. It was given to me on the third day of my stay, what was supposed to be the day I would get picked up and taken home. However, a series of unfortunate events out of my control--predominantly, my maximum insurance benefits*** and the mental health coverage allowed---would determine the next ten days of a period in my life that has not been easy to forget.

Needless to say, I was released from the treatment center weighing 92lbs with not only a parting gift of PTSD, but fully medicated and prescribed:
  • 2mg Risperdol
  • 1300mg Lithium (twice daily)
  • 10mg Haldol
  • 2mg Ativan (as needed)
  • 200mg Seroquel (3x/day)
  • 600mg Depakote (3x/day)
  • 2mg Klonopin
  • 30mg Zyprexa (twice daily)
  • 1mg Cogentin (side effects)
I had absolutely no idea who I was anymore.

So we can agree that this was not fair.

 

*BHC Alhambra is a behavior health treatment center owned by Universal Health Services, Inc. You can read their 2010 Annual Report somewhere on the internet.

**Based on the job descriptions and requirements at BHC Alhambra per their website, you only need a GED or High School Diploma to be considered for a position.

***I've made several attempts to contact Iowa Senator Chuck Grassley for an interview since he was investigating UHS, Inc. (I'm not holding my breath)

Patient Complaint from a patient who sought treatment just two months before I arrived.


#thepsychiatristwhoworethehawaiianshirt


In "Little Did I Know: A Fractured Narrative," LM Quillinan discovers the raw reality of an unfortunately flawed system in our country. The mental health sector has been far neglected. With random acts of senseless violence on the rise, merging with the rapid progress of technology and communications, it is becoming more evident that we are failing in effectively treating one of the most important and evolving areas of our body: our brain.

LM shares her story of what happens first-hand when she voluntarily seeks treatment at a mental health facility in the State of California. She exposes the sad misfortune of being treated unfairly and the deterioration it takes on physically. Seemingly gutted and stripped completely of everything she knew and everything she was, LM rebuilds among the loss, the trauma and the fear, while she fights for hope and courage to find her faith again.

After what appeared to be pure and utter abandonment from all avenues of life, LM uncovers the tragic truth that there exists an alarming stigma with mental illness. Throughout this narrative we follow her as she rebuilds a new foundation of self-worth, self-reliance, new friends and prayer, among the backdrop of a thorough explanation and investigation of the Joint Commission, Universal Health Services, Inc., and the pharmaceutical industry pre- and post-1942.

UPDATE: https://www.buzzfeednews.com/article/rosalindadams/how-a-giant-psychiatric-hospital-company-tried-to-spin-us



This Took a Long Time


this is all for you


In Little Did I Know: A Fractured Narrative, Lisa Marie Quillinan discovers the raw reality of an unfortunately flawed system in our country. The mental health arena has been far neglected. With random acts of senseless violence on the rise, merging with the rapid progress of technology and communication, it is becoming more evident that we are failing in effectively treating one of the most important and evolving areas of our body: our brain.

Quillinan shares her story of what happens first-hand when she voluntarily seeks treatment at a mental health facility in the State of California. She exposes the sad misfortune of being treated unfairly and the deterioration it takes on physically. Seemingly gutted and stripped completely of everything she knew and everything she was, Quillinan rebuilds among the loss, the trauma and the fear, while she fights for hope and courage to find her faith again, all the while writing this book. 
After what appeared to be pure and utter abandonment from all avenues of life, Quillinan uncovers the tragic truth that there exists an alarming stigma with mental illness. Throughout this narrative we follow Quillinan as she rebuilds a new foundation of self-worth, self-reliance, new friends and prayer, among the backdrop of a thorough explanation and investigation of the Joint Commission, Universal Health Services, Inc., and the pharmaceutical industry pre- and post-1942.

You can check out a video that I made during the writing process. I'd like to think of it as a visual overture; a companion to the book:  This is all for you


Thank you for taking the time to stop by :-)
LM
www.lisamariequillinan.com